Terms of Service

1.1 Toolkk: refers to the full-platform products operated by us, including but not limited to websites, mobile applications (App), WeChat mini-programs, etc.

1.2 Member: refers to a user who enjoys exclusive membership services as stipulated in these terms after completing registration and paying the corresponding fees.

1.3 Membership Services: refers to the exclusive rights and benefits provided by Toolkk to members during the service validity period, specifically subject to the membership benefits content announced on various Toolkk platforms.

1.4 Craftsman Coin: refers to the virtual currency used within the Toolkk platform, which can be used to redeem designated services or virtual products on the platform.

2.1 You need to register and log in to a Toolkk account to purchase membership services through the payment methods designated by the platform.

2.2 You should ensure that the information you register and provide is true, accurate, and complete, and update it in a timely manner when information changes. Any losses caused by false or outdated information you provide shall be borne by you.

2.3 Your membership qualification is bound to your Toolkk account and cannot be transferred, lent, shared, or used for any other commercial purposes. If Toolkk discovers or has reasonable grounds to suspect that the account has the above circumstances, it has the right to suspend or terminate the provision of membership services to you, and will not refund the fees already paid.

3.1 The specific benefits of membership services (such as ad-free, exclusive features, craftsman coin gifts, discount privileges, etc.) will be announced on various Toolkk platforms. Toolkk has the right to unilaterally adjust or change the content of membership benefits according to actual operating conditions, and will announce the adjusted content. Such adjustments shall not be deemed as a breach of contract by Toolkk.

3.2 The price of membership services (including fees for different cycles such as continuous monthly, quarterly, and annual subscriptions) will be based on the real-time price announced on the platform. Toolkk has the right to adjust the price of membership services at any time according to operational needs, and the adjusted price will take effect after announcement.

3.3 The platform does not provide any form of price protection commitment or price compensation. For example, if you purchase membership services at a low price, their validity period will not be affected by subsequent price increases; and vice versa.

4.1 You should pay membership fees through third-party payment channels designated by Toolkk (such as WeChat Pay, Alipay, etc.).

4.2 If you choose automatic renewal services such as continuous monthly/quarterly/annual subscriptions, it means you authorize Toolkk to entrust the payment channel to automatically deduct the fees for the next cycle from your bound account when your membership service is about to expire. Please ensure that your payment account has sufficient funds and has enabled automatic payment.

4.3 You can cancel the automatic renewal function before your membership service expires through the designated management page within the Toolkk platform or the settings of the relevant payment channel. If your membership service is interrupted due to your failure to cancel in time or payment channel deduction failure, Toolkk shall not bear any responsibility.

5.1 Value and Acquisition: Craftsman Coins are virtual items on the Toolkk platform. 1 RMB can be exchanged for 100 Craftsman Coins. You can obtain them through top-up, membership gifts, participating in activity tasks (such as check-in, completing profile), etc.

5.2 Validity Period and Usage:

Permanent Craftsman Coins: Craftsman Coins obtained through direct top-up are permanently valid.

Time-limited Craft Coins: Task and rewarded-ad coins are valid for 30 days after issuance. Membership and top-up bonus coins are valid for 90 days. Short-term promotional rewards use the period shown on the campaign page; other event rewards and manual adjustments use the expiration shown in the transaction record. Unused coins expire automatically without compensation.

You can query the balance and validity period of various types of Craftsman Coins within the platform.

5.3 Other Restrictions: Craftsman Coins are limited to redeeming designated virtual products or services within the Toolkk platform, cannot be withdrawn, transferred, or refunded, and do not constitute any property rights of yours.

6.1 You fully acknowledge and agree that membership services and Craftsman Coins are virtual digital products. Once purchased or topped up successfully, they will be immediately provided to your account. Therefore, except as otherwise required by laws and regulations, Toolkk does not provide any refund or exchange services.

6.2 Refunds will not be provided under the following circumstances:

Your purchase due to your own reasons (such as mistaken purchase, account password loss, device problems, etc.).

You have used part of the membership benefits or consumed part of the Craftsman Coins.

Your membership service is suspended or terminated due to your violation of these terms or platform rules.

6.3 If you suffer duplicate deductions or erroneous deductions due to major technical failures of the Toolkk platform itself, you can contact customer service with valid payment vouchers. After Toolkk verifies and confirms, a refund will be processed for you.

7.1 You have the right to terminate membership services at any time by not renewing.

7.2 Toolkk has the right to immediately suspend or terminate the provision of membership services to you without prior notice and without any liability under any of the following circumstances:

You violate these terms or other platform usage rules;

You use membership services to engage in illegal activities;

Service cannot continue to be provided due to force majeure or third-party reasons;

As required by laws, regulations, or government authorities.

8.1 Toolkk will make every effort to ensure the continuity and stability of membership services, but Toolkk shall not bear any responsibility for service interruptions, data loss, or other defects caused by system maintenance, upgrades, failures, hacker attacks, network instability, force majeure (such as earthquakes, floods, epidemics, etc.), but will try its best to reduce the losses and impacts caused to you.

8.2 Toolkk may adjust the service content, which is a normal business operation. You agree not to require Toolkk to bear responsibility for this.

9.1 The formation, execution, interpretation, and dispute resolution of these terms shall be governed by the laws of the People's Republic of China.

9.2 Any dispute arising from or related to these terms shall first be resolved through friendly negotiation between the parties. If negotiation fails, either party has the right to submit the dispute to the people's court with jurisdiction in the place where Toolkk's operating company is located for resolution through litigation.

10.1 Toolkk has the right to revise these terms from time to time as needed. The revised terms will be announced on various Toolkk platforms. If you do not agree to the relevant modifications, you have the right to stop using membership services. If you continue to use membership services after the revision takes effect, it is deemed that you have accepted the revised terms.

10.2 These terms constitute the complete agreement between you and Toolkk regarding membership services and supersede all previous oral or written agreements.

10.3 If any provision of these terms is deemed invalid or unenforceable, that provision shall be replaced by a revision that reflects the original intent as much as possible, and shall not affect the continued validity and enforceability of the remaining provisions.